Important Information Regarding COVID-19
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective equipment, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials when possible, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.
Symptoms of COVID-19 are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.
In line with guidance from the Illinois Department of Public Health, we have reopened our office for routine endodontic care as of May 11, 2020. If you had an appointment prior to the state-mandated shut-down in mid-March, you will be contacted by our staff to schedule a new appointment. We ask for your patience, as we have implemented additional steps to ensure safety for all of our patients and staff. For those who present for treatment, you will be asked standard COVID-19 screening questions when making your appointment and again upon arrival. If you do not enter our office with a face covering, you will be given a disposable mask to wear when you arrive. You can also expect to be asked to wash your hands, rinse with a hydrogen peroxide mouthwash, and have your temperature taken by our staff. Any companions will be asked to wait outside the building, and we are intentionally spacing patient appointments to minimize person-to-person contact. When arriving for your appointment, we ask that you arrive on time, but not early. If you do arrive early, please call our office to see if we are ready for you before entering the building.
Please Read: PPE Policy (pdf)
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
- Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
- Steps When Sick: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html
- American Dental Association: https://www.ada.org/
- Illinois State Dental Society: https://www.isds.org/
- Chicago Dental Society: https://www.cds.org/